How to deal with non-payers without breaking the law: ADDRA an effective solution from ADD GRUP
Management companies maintain housing, are responsible for the quality of utility resources, as well as collect money from owners and remind non-payers about arrears for housing and utility services. The MC spends a lot of time and effort on the latter: residents do not always pay their utility bills on time and in full. Blocking water supply for non-payment is a well-known and widely used method of fighting non-payers. Its concept is simple, but in most cases it is technically difficult to implement. In addition, in certain cases it is illegal.
In some countries, such as Sweden, Greece, Cyprus and Austria, it is allowed to disconnect water for utility debts, but total water disconnection is prohibited. Because of this, management companies most often use the usual ways of dealing with debtors: charging fines and informational leaflets, suing persistent non-payers, cutting off electricity or hot water. However, even if there is a large amount of debt to pay, service providers and management companies do not have the right to cut off the supply of cold water. The lack of water will make the residential premises unfit for normal human habitation, which is strictly prohibited by sanitary and hygienic norms.
We offer innovative solutions to tackle non-payers without breaking the law or leaving them completely without water:
- Partial restriction of water supply: Our valve can shut off water by 20-50%, leaving the consumer with minimal access to essential needs such as cooking and hygiene.
- Exceedance control: a non-paying consumer can be set a minimum daily consumption rate, above which ADDRA will automatically cut off the water supply for the rest of the day and resume it on the following day. These measures encourage consumers to regulate their consumption and to pay their utility debts on time.
Smart water meters ADDRA are high-precision technology that ensure reliable water measurement throughout their entire service life. They are resistant to contaminated water, are not subject to wear and tear and have a low starting flow rate of up to 1 litre/hour, which allows even very low water flows to be measured. And thanks to its valve capabilities, ADDRA is ideal for monitoring and controlling water consumption, which is particularly important in the fight against non-payers.
ADDRA can also record TAMPER events (tampering, magnetic field detection, etc.), LOWBAT (low battery), DRY (meter not filled with water), LEAK (potential water leaks for more than 24 hours), BURST (possible pipe burst) and many others, making it possible to fight technical and commercial losses.
Would you like to know more about our advanced technologies and products? Email us at info@addgrup.com and we will be happy to provide you with detailed information!
